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Customer Service
Shipping options:
- Fed Ex Home Delivery: Economical ground delivery to residences. 1–5 business days within the contiguous U.S.; 3–7 business days to and from Alaska and Hawaii. Service Days: Tuesday–Saturday. Delivery is between 9 a.m. and 8 p.m. FedEx Home Delivery cannot deliver to P.O. boxes.
- Fed Ex Ground: Economical ground delivery to businesses. 1–5 business days within the contiguous U.S.; 3–7 business days to and from Alaska and Hawaii. Service Days: Monday–Friday. Delivery is by the end of the business day. FedEx Ground cannot deliver to P.O. boxes.
- Fed Ex Express Saver: Delivery to businesses by 4:30 p.m. and to residences by 7 p.m., in 3 business days. Service Days: Monday–Friday. Not available to and from Alaska and Hawaii.
- Fed Ex 2 DAY: By 4:30 p.m. in 2 business days to most areas (by 7 p.m. to residences). Service Days Monday–Friday.
- Fed Ex Standard Overnight: Next-business-day delivery by 3 p.m. to most U.S. addresses; by 4:30 p.m. to rural areas. Service Days Monday–Friday.
*Need to ship to a PO BOX? Fed Ex will not ship to PO Boxes, please use USPS options:
Priority Mail: 1-3 days
Express Mail: Guaranteed overnight delivery to most locations
Orders are usually shipped within 48hrs
Local Pick Up
Because we're a small specialty bakery, we create baskets and gifts to order so we can guarantee the freshest product possible. To preserve the quality and freshness of our products, we do not usually carry any pre-made gifts. Please order in advance by phone 504-305-2950. Thanks!
Payment:
We accept VISA, MC, DISCOVER, AMEX.
Ordering:
- Orders can be placed online or by phone. If you would like to place an order by phone please call 504-305-2950.
Sometimes we are unable to answer your call, so please leave us a message. We check our messages frequently during the day and we will return your call as soon as possible. Thank you!
Freshness Guarantee:
We pride ourselves on sending out the freshest product possible. If you are in any way unsatisfied with a purchase or gift, please contact us. We value our customers and will do our best to serve you.
Business Gifts:
We offer volume discounts on many of our products and gifts.
5% off $500-$999
10% off $1000 or more
Please contact us for more information.
The volume discount applies to the purchase or products and gifts only. The shipping costs are not included.
Wholesale Orders:
We offer our biscotti for resale to coffee houses, restaurants and specialty stores.
Please contact us for pricing information.